Product Application Engineer in Troy, OH at Clopay Corporation

Date Posted: 7/11/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Troy, OH
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    7/11/2020

Job Description

Clopay Corporation is North America's largest garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Product Application Engineer.

In this position, the successful candidate will perform the following job responsibilities:

  • Develop special product configuration solutions for non-standard door applications using existing manufacturing capabilities.
  • Evaluate Special Product Approval Requests to provide the best solution for the customer's application.
  • Generate detailed engineering analyses based on testing, experience, scientific theory, and engineering principles.
  • Research and analyze customer data such as design proposals, specifications, and project drawings to assist sales representatives or customers understand their product requirements, installation conditions, and proper application of Clopay Corporation products.  Make suggestions on available alternatives if possible.
  • Provide product configuration/technical support via phone, email, or in person to customer service, distribution center staff, and sales representatives.
  • Troubleshoot and resolve product related issues, including component selection, configuration rules, bill of materials, and installation related topics.
  • Develop, document, and communicate detailed configuration knowledge of the company's sectional door product lines.  Develop and maintain product configuration reference tools for internal customers.
  • Initiate and implement product or process improvements, cost reductions, specification changes, or option expansions in a timely manner in conjunction with other functional company areas.  Communicate changes to internal customers via the Engineering Release/Notice procedure.
  • Support engineering management in strategic deployment and execution of the group's goals in a timely manner.
  • Estimated travel is 10%, as required to customer job sites, manufacturing plants, suppliers, and to provide other company representation.

Job Requirements

  • Bachelor of Science degree in Mechanical Engineering or Mechanical Engineering Technology required. 
  • Engineer with a minimum five years' experience in the garage door industry, or eight years of other product engineering experience.
  • Good general knowledge of special product application support, product design, engineering change systems, and product specification maintenance.
  • Professional Engineer License (or track) desirable.

We offer competitive pay, a comprehensive benefits package including Medical, Dental, 401(k), Short-Term Disability, Life Insurance and Educational Assistance.

Please visit our website at www.clopaydoor.com to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.

EOE Male/Female/Disabled/Veteran.  We welcome applications from Veterans and the Disabled!

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